Refund & Cancellation Policy

Last updated: June 10, 2024

This Refund and Cancellation Policy outlines the guidelines for refunds and cancellations of services and digital products offered by Harshavardhan Netha.

Digital Products

For digital products and downloadable items:

  • Due to the nature of digital products, all sales are final and non-refundable once the product has been delivered or access has been granted.
  • However, if you experience technical issues with accessing or downloading the product, please contact us within 7 days of purchase for assistance.
  • If the technical issues cannot be resolved, a refund may be issued at our discretion.

Consulting Services

For consulting services and scheduled appointments:

  • Cancellation by Client:
    • Cancellations made 48+ hours before the scheduled appointment: Full refund or rescheduling without penalty.
    • Cancellations made 24-48 hours before the scheduled appointment: 50% refund or rescheduling with a 25% rescheduling fee.
    • Cancellations made less than 24 hours before the scheduled appointment: No refund.
  • Cancellation by Service Provider:
    • If we need to cancel or reschedule, you will receive a full refund or the option to reschedule at no additional cost.

Custom Development Projects

For custom development projects and contracted work:

  • Refunds for custom work are subject to the terms outlined in the specific contract or statement of work provided for each project.
  • For projects with milestone payments, cancellation after a milestone has been completed and approved will not result in a refund for that milestone's payment.
  • Initial deposits or retainers are typically non-refundable as they secure the booking of time and resources.

Subscription Services

For subscription-based services (if applicable):

  • You may cancel your subscription at any time by contacting us.
  • Refunds will not be provided for partial subscription periods.
  • After cancellation, you will continue to have access to the service until the end of your current billing period.

How to Request a Refund

To request a refund or cancellation:

  • Contact us at harsha@turntbloke.me with your order details and reason for the refund request.
  • Include your order number, date of purchase, and any relevant information about the issue you experienced.
  • All refund requests will be reviewed on a case-by-case basis.

Processing of Refunds

If a refund is approved:

  • Refunds will be processed using the original payment method.
  • Processing time may vary depending on your payment provider, typically 5-10 business days.
  • You will receive an email confirmation when your refund has been processed.

Contact Us

If you have any questions about our Refund and Cancellation Policy, please contact us at harsha@turntbloke.me.